User Needs Assesment
Photo Diary Study
Interviewer question sheet
5 minutes: warm up questions:
- name?
- what dept. are you in?
- how long have you been at MIT?
- age (do you mind if we ask your age?)
- how many times a month do you use the physical MIT libraries?
- how many times a month do you use the electronic resources of the MIT Libraries?
- how many times a month do you search for information, not using the libraries?
- what are your top 3 likes and dislikes about info-seeking in your academic life?
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body of the session:
- tell us the story of what you did this week, in detail- for each thing, we'll have a list of questions:
- what worked?
- what problems did you run into?
- where were you?
- what were you doing?
- tell about your strategy for searching for this info?
- what resources did you use?
- how did you first learn about this resource?
- what specifically are you searching for?
- what order did you go about it?
- what strategies did you use?
- when did you do it (time of day? day of week)
- what devices did you use?
- how often do you do this task?
_______________________________________________________________
after the interview:
- are their any other tasks that you typically do that you didn't do this week? Can you tell us about those?
- do you every do programming or scripting? If so, would you find it useful to have more access to library data (such as the contents of Vera or Barton) in order to write your own programs with it?
- Have you used any of the following web technologies? RSS, social bookmarking, Firefox extensions/scripting. Tell us a little about that.
- what did you think of this exercise? we will repeat with undergrads, is there anything you would suggest we do differently?- thank them for their time and help
- give out the certificate
Web site created on February 6, 2006 - Nicole Hennig