The Test
Introduction

Testing Process

Testing Materials

The Results
Overview

Success rate

Observed problems

User survey

[web advisory group]

Summary: Top 5 Usability Problems

1. Unclear link names: Barton, RSC, ILB, "virtual reference"
   
   
2. Vague and unclear category names: resources, services, subjects
   
   
3. Difficult to find databases by subject. Subject page is buried deep or you must visit individual library pages that lack consistency.
   
   
4. No central subject page for electronic journals. Need to visit individual libraries for subject access to these.
   
   
5. Databases and electronic journals pages not easy to find from the home page. Lack of knowledge that these pages exist.
   
   

Detailed list of usability problems observed

 

 

 

 

 

 

 

 

 

 webgroup-lib@mit.edu
2 April 99