1998 Public Services Redefinition

For current information on Public Services Redefinition
see the Implementation Team's Home Page

Values // Service Priorities // Organizational Issues // Performance Measurement // Internal Communications // Process Communications

Primary Documents
  • Message announcing the Redefinition Process 1/21/98
  • Values Statement 5/11/98
  • Service Priorities Final Report 6/17/98
  • Organizational Issues Final Report 8/10/98
    • New Modified Organizational Model One 9/16/98
  • Performance Measurement Final Report 11/5/98
  • Internal Communications Final Report 12/18/98
Values
Values Task Force
Input

Values Statement 5/11/98
Service Priorities

Service Priorities Task Force

Input

Final Report 6/17/98
Town Meetings
Organizational Issues

Organizational Issues Task Force
Draft List of Organizational Issues 6/1/98

Input
Web Forms Focus Group Responses

Final Report 8/10/98
New Modified Model One 9/16/98
Input

Final Decisions 10/15/98
Performance Measurement

Performance Measurement Task Force

Input

Bibliography
Glossary
Final Report
Internal Communication

Internal Communication Task Force

Input
Final Report
Process Communications

Process Communication Task Force

Important Messages


Site created by the Process Communications Task Force. Contact Pam Burke (phyll@mit.edu)
Last update: Feb. 2, 1999