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What to do if Vera is down

• Use the Vera Help (who to call, email..) page to determine who to contact depending on the problem with Vera.
• If the public version of Vera isn't working, try using the Staff Vera The staff version of Vera will also give you more information about the products listed in Vera (licenses, off-campus access, vendor contact information, etc.).
• Try the shortcut URL of the journal you're trying to get into, if you know it.