Circulation Committee
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Circulation Committee
cir-lib@mit.edu
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ISP Functions:
- Added Borrower Policy
Be able to check out items to added borrowers, and know the added borrower policy.- Holds and Recalls
Be able to place holds and recall material for patrons, and be able to explain these processes to patrons.- Override Procedures
Be able to override Aleph if necessary to perform standard check-in functions.- Patron Registration
Be able to register patrons and to create a patron record.- Your Account Passwords
Be able to give out passwords for Your Account and to instruct patrons on its use.
Technical Issues:
- Athena Problems
Know who to call for Athena cluster problems.- Pharos Printing
Know how to print at public terminals (Pharos), how to handle minor problems, and how to make referrals for printing problems.
Access to collections:
- D-Space and MIT Digital Theses
Know how to find the homepages of DSpace and the Digital Library of MIT Theses.- Harvard and BLC Cards
Know the procedures and be able to issue Harvard and BLC cards.- ILB
Be able to help patrons initiate ILB requests as well as explain the method of delivery, what the loan periods are for ILB, how to check on the status of a request through the ILB status page or using Illiad, etc.- P-Cards
Be able to refer patrons to Document Services for P-cards, alumni cards, to purchase photocopies of MIT materials, to purchase MIT theses, or when patrons have interlibrary loan and interlibrary borrowing questions.
Policies of the MIT Libraries:
- Gifts Procedures
Be able to accept gifts and follow the gifts procedures, including having patrons fill out necessary forms.- Patriot Act Issues
Know to refer any inquiries regarding Patriot Act issues to the appropriate staff member.- Persons with Disabilities
Know location of the Services for persons with disabilities web page, and be able to direct users to it when appropriate.- Problem Patrons
Be able to report incidents and deal effectively with problems involving patrons, including situations that require patience and calm, as well as those that may require referrals or may involve the police.
page maintained by cir-lib@mit.edu
last updated 21-Dec-2005